Supporting planned journeys, events and organisations with a focus on patient dignity, careful preparation and clear communication.
Vehicle concept illustration. This image does not represent a confirmed operational fleet vehicle.
Organisational closure is planned from 4 January 2027, with services scheduled to resume 3 January 2028. Please confirm availability before making arrangements.
Nexus Ambulance Group is an independent ambulance and medical services organisation operating with corporate oversight from Nexus Networks Group.
Our work brings together patient transport, event medical support and clinical and operational coordination. Each enquiry starts with understanding the people involved, the support being requested and the arrangements needed to deliver it responsibly.
We place patient dignity, professional conduct and accountable planning at the centre of our approach. That means listening carefully, communicating clearly and agreeing the scope of work before arrangements are confirmed.
Meet our leadership and teams ↗Start with the area most relevant to your enquiry. Service scope, staffing and availability are discussed before any booking is confirmed.
Discuss planned patient journeys and the support required before travel. Our team can review the practical arrangements with you.
Speak to us about medical support for your event or venue, from initial requirements through to proposed arrangements.
Enquiries from organisations seeking ambulance or clinical support begin with a review of the proposed work and available resources.
An enquiry does not confirm a booking. Please contact the team to discuss suitability and availability for your required dates.
Good care relies on people who understand their responsibilities and keep the patient’s needs in view.
Our people and leadership ↗We aim to treat people with consideration and respect, recognising individual needs and the importance of clear, reassuring communication.
Understanding the journey, venue or service requirements helps establish the support, practical arrangements and points of contact needed.
Our executive, clinical and operational leadership contribute to the organisation’s direction, coordination and professional standards.
Whether you are arranging a planned journey, preparing an event or enquiring on behalf of an organisation, a few details help the team understand your request.
Please use the dedicated contact page for enquiries. Avoid sending detailed patient records or sensitive medical information in an initial general enquiry.
Include the type of support, preferred dates, locations and a suitable contact person.
The team can review the proposed work, support requirements and any further information needed.
Services, responsibilities and availability must be agreed before a booking or working arrangement is confirmed.
Introducing the organisations working in official partnership with Nexus Ambulance Group.
We are proud to have an official partnership with Sign and Print Creation, based at 41 High Street, Dalkeith.
Explore our partnerships ↗No. For life-threatening emergencies, call 999. Enquiry forms and general contact channels do not dispatch emergency assistance.
Contact the team with your dates, location and requirements. Availability and service suitability must be confirmed before you make arrangements.
Visit our careers and opportunities page for recruitment information. Current staff can use the staff portal.
Use our contact page for general enquiries, service requirements and the appropriate contact details.
Get in touch to discuss planned support, organisational enquiries or a proposed partnership.
